Warranty

All products made by KORUA have a two year warranty against manufacturer’s defects from the date of purchase. This warranty only covers defects in materials and workmanship. The warranty does not cover normal wear and tear, excessive abuse or misuse by riding things other than snow.

How does it work?

In order to qualify for warranty, please fill in and submit the online warranty form below. We will examine your case and respond as soon as possible through email.

All cases that are clearly manufacture defects we will accept immediately.
For other cases which are not yet certain, we will find an appropriate way.
If you purchased your board directly through us we will handle the warranty.
If you purchased your board from one of our retailers, the warranty will go through them. You can drop by or contact them directly and the retailer will contact us.

Warranty Request

First Name*

Last Name*

Email Address*

Phone*

Did you buy the board directly through our webshop?*

Upload an image of your receipt*

Date of purchase

Product Model and Size*

Comments/Detailed Error Description*

Serial Number* Carved in the topsheet midway along the right side

Attach picture(s) of defect/damage*

Attach picture(s) of defect/damage

Was impact involved?

Address*

Please ensure all required fields are complete.

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Warranty

How does it work?

Warranty Request

Net Orders Checkout

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